Legal Document
Privacy Policy
Last Updated: June 2026
At Pets Tribe TX, your privacy and the safety of your pet's information are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (petstribetx.com) or use our mobile grooming, dog boarding, and daycare services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when registering for our services, expressing an interest in obtaining information about us or our services, or otherwise contacting us. The personal information we collect may include:
- Personal Details: Name, address, email address, and phone number.
- Pet Information: Name, breed, age, medical history, vaccination records, and behavioral notes.
- Payment Data: Necessary data to process your payments, such as payment instrument number (e.g., a credit card number) and security code. All payment data is stored securely by our payment processor.
2. How We Use Your Information
We use the information we collect or receive for various business purposes, including:
- To provide and deliver the services you requested (grooming, boarding, daycare).
- To send administrative information to you, such as appointment confirmations, reminders, and daily updates/photos of your pet.
- To protect our services, our staff, and other pets in our care.
- To respond to your inquiries and offer support to you.
3. Will Your Information Be Shared?
We do not sell, trade, or rent your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations (such as sharing necessary information with our trusted veterinary partners in case of a medical emergency during your pet's stay).
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. These are primarily used to ensure our website functions correctly, to understand how you interact with our site, and to provide a better user experience. You can manage your cookie preferences through your browser settings.
5. How We Keep Your Information Safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Contact Us
If you have questions or comments about this privacy policy, you may email us at info@petstribetx.com or by contacting us via phone or WhatsApp at +1 (713) 303 3441.
Have questions about our practices?
Have questions about our practices?