SMS Terms & Conditions
Pets Tribe
Effective Date: 2/19/2026
- SMS Consent Communication
By providing consent to receive SMS communications from Pets Tribe Katy, you agree to receive text messages related to our services.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing use.
- Types of SMS Communications
If you have consented to receive text messages from Pets Tribe, you may receive messages related to:
Appointment confirmations
Appointment reminders
Service updates
Follow-up messages
Billing inquiries
Promotional offers seasonal
Example of a Customer Care message:
[PetsTribe]: Hello {customerName}, your next appointment is on {Date} at {Time}. Please confirm and sign the agreement to avoid cancellation. Please {replyAndconfirm}.Questions? Call 713 303 3441. Reply STOP to opt out.
Example of a Marketing message:
[PetsTribe]: Hi {customerName}! Now offers Dog Boarding & Daycare🐶new location in Katy 77494. Book now and enjoy FREE your first night of Dog Boarding or Day Care, just for being part of the Family🐾. Reply STOP to opt out.
- Message Frequency
Message frequency may vary depending on the type of communication and services scheduled.
You may receive up to 2–6 SMS messages per month regarding appointments, service updates, billing, or promotional offers.
- Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These charges may vary if messages are sent domestically or internationally.
Pets Tribe is not responsible for any messaging or data charges incurred by your mobile carrier.
- Opt-In Method
You may opt in to receive SMS messages from Pets Tribe in the following ways:
Verbally, during a phone conversation with our staff when booking or discussing services
During the consent process, customers are informed that message frequency may vary, message and data rates may apply, and that they can reply STOP to opt out or HELP for assistance.
6. Opt-Out Method
You may opt out of receiving SMS messages at any time.
To stop receiving messages, simply reply “STOP” to any SMS message you receive.
After you send “STOP,” you may receive one final confirmation message confirming that you have been unsubscribed.
You may also contact us directly at 713-303-3441 or email info@petstribetx.com to request removal from our messaging list.
7. Help
If you are experiencing any issues with our SMS program, you can reply with the keyword “HELP” to phone number: 713-303-3441.
You may also contact us directly at:
Phone: 713-303-3441
Email info@petstribetx.com
Additional information is available in our Privacy Policy.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.
